FAQ – ENGLISH

How to receive the key to the apartment?

You will receive an email ten days prior to your stay to complete your CHECK_IN ONLINE and you will have access to the procedure for access to housing.

Please click NEXT until the end of the procedure for access to information to read carefully. And download booklet welcome.

PLEASE NOTE THAT IT IS IMPERATIVE TO DO THIS WELL BEFORE YOUR ARRIVAL IN ORDER TO NOT BE BORN ON DAY. ABUSIVE MOVEMENTS ARE BILLED 90 €

I have not received my code to go inside the apartment

If you have not received your code is because you have not completed your registration.

Thank you to login again and finalize the procedure. Also check your SPAM.

Housing is it equipped for cooking?

The accommodation is fully equipped and you need to cook during your stay

The towels, sheets and pillows are provided?

All our units are equipped with bed linen

How to access wireless codes?

Wifi codes are in the welcome book that you saw in the CHECK_IN ONLINE

What are the arrival times limits?

You are therefore autonomous entry system if you arrive late is not a problem. Please nevertheless respect the neighborhood and do not make noise in the common area and do not speak loudly.

Can I pay my booking species?

All our bookings are in line payment. To simplify the management of reservation no cash payment is accepted

How to take the bus to go to Disney?

Information on transportation to Disney is provided in the Welcome booklet (see check-in online)

Can I park before the time?

You can park on the outside in the street of the building. But not in the parking lot before the check in time. (If it is provided)

Can I arrive early?

You can not go into the slot before time because there until 11:00 customers before you and after the cleaning team comes clean housing. It is for this reason that check in is at 16:00

I get asked a security deposit?

The deposit is mandatory, it is not a flow is a simple bank authorization is safe on your account. It covers us in case of damage in housing. When you leave if he is no damage it is canceled.

If requested urgent thank you for contacting us on the booking platform ( Booking.com  or Airbnb ) or number